Do not sell my personal information

How to opt-out
By contacting us via phone at 519-778-4415 or email at Info@kwconsignment.com we will no longer collect or sell your personal information. This applies to both third parties and the data we collect to help personalize your experience on our website or through other communications. 

 

Consignment FAQ

Length of Consignment

It is the consignor's responsibility to collect any unpaid accounts before one year from the start date of the consignment.
KW Consignment Inc. will normally continue to sell the items until 90 days after the date of consignment, at which point the consigned items become the sole property of KW Consignment unless otherwise collected.
If the consignor has not personally collected the item from KW Consignment Inc. within 91 days, the consignor forfeits any claim to ownership of the consigned item.

Payment(s)

Please email us to request an e-transfer. You should have accumulated at least $50.00 dollars in sales before requesting a transfer. Please note that it can take 1-3 business day to send.

Authenticity

All luxury goods MUST BE 100% authentic and are subject to authentication. Consignor certifies that all agreed-upon items are genuine and that they have not knowingly requested the resale of counterfeit goods. Items deemed to be counterfeit will either be returned to the consignor for a $100 authentication and shipping fee, or they will be discarded. Any future transactions with the Consignor will be cancelled indefinitely.

Shipping

Consignor is responsible for delivery or shipping of the agreed upon item/s to KW Consignment Inc. in good, clean condition otherwise it will be returned to the Consignor at Consignor’s expense.

Returning Items

You may request to have your item(s) returned. However, we do require notice (48 hours) be given to provide us with time to remove details from website etc. and gather for return. Items requested to be returned before 45 days have passed from the start date of the consignment are subject to 10% of the consignment fee.

Theft and Liability

While we will do our best to safeguard your items, KW Consignments assumes no liability for stolen or damaged item(s).