FAQ

We carry only authentic items which go through an authentication process once recieved at our showroom. We also offer in house luxury authentication services for customers by appointment.

All purchases are FINAL SALE. 

Before purchasing, please double check both the item's description and photos for clarification of overall condition.
To request additional information or photos, please message us or call the store during business hours. 

Orders over $500.00 CAD receive free shipping.
We ship through Canada Post.
If another courier is preferred, the shipping cost will be added to the order total.
All orders are securely packaged and tracked and require a signature upon delivery.
Monday through Friday, orders are shipped. Orders placed on Saturdays, Sundays, or legal holidays will be processed the following business day.
Please allow 1-3 days for handling and 7-10 business days for your order to arrive for all standard shipments.

All purchases are FINAL SALE. 

Shipping costs for international destinations are not accurate on the website. After your order is placed, you will be contacted to arrange payment of the remaining shipping costs. Please contact us if you would like a shipping quote before making a purchase. For more information on duty and tax, please consult the customs legislation in your country of residence. KW Consignment Inc. is not liable for any additional duties or taxes incurred as a result of international purchases.

All purchases are FINAL SALE. 

*In store payments can be made via debit, Visa, MasterCard and cash.

*Online payments can be made via Visa, MasterCard, or PayPal. Orders placed using a credit card must ship to the credit card holder's billing address only.

Please be sure of your purchase as All sales are final.