Shipping & Pick Up

Shipping & Return Policy

Online purchases are typically shipped from our showroom within 3-5 business days. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

We offer delivery for furniture items in the KW region for $30.

All sales are as is and Final. 

Shipping Charges

Shipping charges are calculated by adding a handling fee to the carrier charge. The handling fee is determined by the packaging and is as follows:

$10 for bubble mailers, $15 for box packing, $20 for large boxes or fragile items that require extra care and time.

In-Store Pickup

Choose the Pick up option during checkout for FREE local pick up at our store at 4-86 Rankin St. Waterloo, Ontario. Items are usually ready within 1-2 business days. You will receive a notification when you're item is ready for pickup.

Note

*Please note that shipping costs for larger, heavier items (including furniture) may not be accurately calculated at checkout. We will review and adjust the cost if necessary and will contact you to discuss any changes before finalizing the shipment.*